On this page you will find answers to many of the questions our customers ask us. If your require additional information, please call us on 01233 229 898.
In almost all cases we deliver and install our buildings. Where the option for DIY is preferred we have established relations with several reliable hauliers or clients can arrange their own collection. Please contact our support team for further details. You will be supplied you with Self-Assembly Guidelines drawn up for your building.
Our buildings are available on a DIY basis to the Channel Islands. We offer guidance on how to arrange this, having helped many customers from the Channel islands organise this over many years. Please call our support team to discuss this further.
You would arrange collection from our Workshops here in Ashford Kent, TN23 4FH. Our experienced team can provide details of hauliers if required, although we would suggest finding hauliers local to you.
You will be supplied with Self-Assembly Guidelines drawn up for your building.
We can support you with your planning application, providing you with elevated drawings to accompany your planning application. In addition, our support staff can talk you through the design of your equestrian building and give general advice regarding groundworks that may need to be completed prior to assembly.
Whilst this will not be the answer you will want to hear, in 99% of cases the answer is yes. We would always suggest that a telephone call to your local Council is a good idea (most Councils have great online Planning Portals too). They should give you some good, free advice and in most cases visit you. Listening to their suggestions in the first place may possibly save you time and money. Whilst we cannot give you the advice that a Planning Consultant can, we are able to offer you a helping hand, based on our experience over the years.
Approximately 8 – 10 weeks. But your local authority will be be able to give you a better idea as to the likely timetable.
Yes, but always make sure you are building like-for-like. Do not exceed the original ground floor area or height. We suggest that you take some photographs of the original buildings. We would advise that you always refer to your local Planning Portal as each local authority does have the right to implement their own rules.
Firstly, you will need to ask your local Council for the necessary forms if submitting a paper submission alternatively apply on line. These are not as daunting as you may think. The Council will need a scaled site plan, clearly marked with the position of your new buildings and six copies of Elevated Drawings. We can supply Elevated Drawings to you, if required we can also advise on Site Plan preparations. Finally, a cheque or BACs transfer will need to be sent to the Council along with your chosen application process.
On the delivery day it is imperative that our team can get easy and close access to the erecting site. They will work productively and courteously and leave the site tidy.
On completion, our senior installer will require you to ensure everything has been carried out to your satisfaction and will then require the final payment.
Chart Garden Buildings along with probably 98% of the Country’s leading timber frame building manufacturers have been using a pressure treatment process for twenty years, to BS and EU Standards.
Tanalised timber has been impregnated with Tanalith E (used to pressure treat timber) , a waterborne product based on copper triazole technology. Copper is derived from recycled sources and triazoles are organic biodegradable biocides, commonly used to protect many of the food crops we eat.
This type of timber treatment is used extensively throughout the world and is used in the construction of timber buildings; eg within timber garages, play ground equipment, fencing, timber decking, the list is endless. Pressure treated timber ensures a long maintenance-free life against fungal decay (rot) and insect attack.
Buildings that have been manufactured and then dipped or sprayed do not offer the same long term protection. This is a considerably cheaper option with untreated timber costing approximately 15% less than timber that has been pressure treated. This represents a substantial saving to the manufacturer who doesn’t use pressure treated timbers.
Perhaps more frustratingly, if your building has not been pressure treated it will require repeated treatments, by yourself, during its life at additional cost and inconvenience to you.
Do you want to spend time and money every year treating your building or do you want the maintenance-free option that opting for Chart’s Tanalised timber offers? Our aim here at Chart Stables is to offer you a building with minimal maintenance during its life except keeping it cobweb free!
We offer substantial discounts for DIY buildings collected from our Workshops in Ashford.
Buildings are supplied complete. All the components are cut to size, and all the necessary screws, nails and bolts are included in order to make the assembly process as straight forward as possible.
Self Assembly Guidelines are included and in the unlikely event you encounter a problem, we have experienced staff available to offer advice, over the phone. The tools you will need include a hammer, hand saw, cordless screwdriver and a hammer drill.
A question often asked is how long it will take to assemble. As a guide our installation teams, as an example will assemble a single 12′ x 12′ (3.6m x 3.6m) Stable in approximately an hour and a half. But please remember we are assembling buildings on a daily basis and it is highly unlikely that you would be able to match this time. Health and Safety is uppermost in our minds and we would urge you to take great care. The wall panels of our buildings are very heavy, so lifting them can be an issue. Particular care must be taken when on roofs and Scaffold Towers should be used. We would further recommend the use of safety boots and protective eye wear at all times. In the event you need advice we would suggest speaking to your local Health and Safety Executive, useful information can be found on their website: www.hse.gov.uk
